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Sales Executive

Responsibilities

Closed sales on assigned customers, may generate leads.
Informs customers of company promotion and upgrades, may persuade customer to purchase our extended products and services
Responsible for pipeline and forecast
Execute opportunity and lead management
Build and maintain solid customer relations
Nurtures and closes new opportunities that result in substantial incremental orders and revenue
Attains annual quota

Knowledge and Skills

Solid telesales skills
Listens to customer needs and tailors messages to customers based on their needs
With management guidance, proactively contacts and sells
Strong presentation and communication skills

Qualifications

Associate degree preferred or equivalent experience

Presales Technical

Responsible for providing technical solutions to new & existing Clients on cashless & bespoke solutions. Primarily engaged in providing technical assistance and guidance, and must be able to articulate the company’s technology and product portfolio confidently

Profile

Bachelor Degree in any IT discipline or equivalent work experience on related field
Experience within IT Operations, infrastructure services support (Systems and Network management), operations monitoring or end user support is an added advantage
Good communication and customer service skills and the ability and desire to work in a collaborative team environment
Able to travel outstation for project implementations and deployments
Fresh graduates are encouraged to apply

Key Responsibilities & Activities

To attend meetings with potential Clients to determine technical and business requirements, and ensuring that all necessary information is collated prior to producing a solution
Provide technical solutions in a professional manner and agreed timeframes
Create and confidently deliver technical presentation internally and externally
Deliver training on solutions to provide product support to clients, partners and internal stakeholders
Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents
Good awareness of the customers’ business and in-depth knowledge of the customer’s environment and support processes
Provide clear and unambiguous communication via email or voice, whichever appropriate, with customer on service request incident
Work as part of a team, which may be physically located on the same premise, virtual and/or global
Assist in implementation of solutions for new clients
Assist in implementing work orders, based on given instruction, related to change activities/solution within area of technical responsibility
Perform technical development for bespoke solutions as part of design and development framework

Core Competency

Must be a Service and Customer orientated team player. Flexible, self-motivated with the ability to work under pressure
Must possess the ability to prioritize and perform multiple tasks
Good motivational skills plus verbal and written communication skills, strong command of English Language
Basic Understanding of Windows platforms, and Networking Infrastructure

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